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Taking advantage of superior customer relationship management (CRM)
to manage and share information is a key competitive advantage for
businesses today. At the same time, getting the greatest productivity
and revenue benefits from sales force automation, marketing automation,
and customer service applications is quickly becoming a top priority
for companies of all sizes.
Achieving success with CRM requires planning, implementation, reinforcement,
and optimization of best practices. Salesforce.com's Successforce
offerings were created to provide these services in a coordinated
manner with our partners.
Comprehensive
On-Demand Business Services
Customized Services Strategy
No two companies are exactly alike. That's why salesforce.com provides
the tools for a CRM experience as unique as your company. Our consulting
expertise
is backed by extensive CRM knowledge and years of experience that have
made over 32,300 customers and more than 575 applications. Our services
can be leveraged
in any combination—and incorporated into our partners' offerings—to
maximize success for your unique business environment.
CRM Success
The proactive planning and design services offered by salesforce.com provide
business and technical value. For example, our QuickStart Assist package helps
you plan your CRM implementation to support complex business processes and
take advantage of advanced features. We listen to your unique business and
technology needs and address your challenges, providing proactive discovery
and planning services as well as support for solution deployment and the final
hand-off to Successforce Support.
Force.com Platform Services
Salesforce.com’s on-demand CRM delivers on the promise of integration
by linking easily to everything from desktop tools to enterprise applications.
Our award-winning Force.com platform supports the integration of Salesforce
applications with enterprise resource planning (ERP), accounting, and other
third-party applications. Services include Successforce Consulting, Successforce
Education, and Successforce Support to unlock the power of the Force.com
platform in your business environment.
Consulting Services | Education
Services | Support Services
Partnerships
We partner with leading technology and business services companies that leverage
our expertise and knowledge to offer complementary services. Contact your account
executive to find out more about the types of salesforce.com services that
will add the most value for you and your organization.
You may be a small company with a handful of Salesforce users
looking for opportunities to leverage your technology dollars.
Or, as a complex global corporation that
does business—and promotes operational efficiency—in many countries
and languages, you may have thousands of salesforce.com users. Whatever
your business requirements, Successforce can help you meet them.
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